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Auto dealers — a dying breed …

The largest Chevrolet dealer in the country filed for bankruptcy in September 2008.  So far in 2008, 590 auto dealers have closed their doors, compared with 1,200 between 2001 and 2008.   As described here, the auto manufacturers are quite pleased to see these dealers go.  Why?  The business model doesn’t work, especially in an economic…

Coast-to-coast on one tank or one bladder?

Business models are about tradeoffs.   Remember the classic notion:  Good. Fast. Cheap.  Pick two.  When designing a product or business, you must understand how these tradeoffs matter to the customer. Jerry Flint argues that “Mileage isn’t Everything“.  He’s right — comfort, capacity, looks, price, safety — all of these matter to the customer.   But what about…