If you are a leader, “What’s next?” is what people want to know from you. People are looking to you – not necessarily for the specific answer, but to set a direction and agenda. Whether and how you prepare yourself to lead “what’s next” makes a huge difference in your effectiveness as a leader. You…
A coaching client recently started off a call with “Well, I’ve got this ‘pie in the sky’ idea.” She sounded really flat and dejected. “Pie in the sky” is an expression used to refer to a sham promise or to any prospect of future happiness which is unlikely ever to be realized. The phrase was…
One of Steve Chandler’s 18 Disciplines for enrolling coaching clients is to “sell the experience, not the concept.” Rather than abstractly describe what you do, actually do it so that the client’s decision is to “continue, not to start.” Our enrollment conversations are likely the first substantial experience our potential clients have with us. Of…
As I wrote recently, conducting monthly business reviews comes with a downside – as the leader you must deal with what you learn about your business and your leadership team. (Actually it is only a downside if you view it as such – it really is an opportunity to learn the facts about your business.)…
In one of my most popular posts (in terms of incoming search traffic), I described how to conduct high value monthly business reviews (MBRs). In my experience working with many companies, MBRs are the simplest and fastest way to improve clarity, accountability and performance. If you are not conducting MBRs now, I highly recommend implementing…
